The Leaky Bucket
Most service businesses are leaking profit — through costs they've stopped questioning, margins they've never properly tested, clients they've quietly lost, and revenue they've never asked for.
The Leaky Bucket is the show where we open a real business file and find out exactly where the money is going.
Each episode, Ian Morgan — Group CEO of MBS Accountants — works live through the finances of a real service business scenario. One company. Four sessions.
Costs, margins, churn, average order value. Every leak identified. Running total revealed.
No theory. No frameworks. Just numbers — and what they tell you when someone actually looks.
If you're running a service business turning over £500k to £10m and your accountant has never shown you this, this show is for you.
The numbers always reveal the leak.
The Leaky Bucket
We Found £74,106 in a Recruitment Business Already Making £189,000
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A recruitment business in Leeds. £940,000 turnover. £189,000 net profit. 20% margin. Her accountant said the margins looked about right for recruitment.
They did look fine. But fine isn't the same as optimised.
In this episode I go through four sessions with Meridian Recruitment — costs, fee structure, client retention, and average order value — and find £74,106 in additional net profit sitting untouched in a business that was already doing well.
What we covered: — Session 1: Costs audit — job boards at old rates, a LinkedIn licence for someone who left 14 months ago, dual CRM systems, mobile contracts for ex-staff — Session 2: Fee structure — 17 contingency placements where 5 could have been retained, plus a price review not done in 4 years — Session 3: Churn — 9 clients gone dark, 3 recoverable, and the one feedback email nobody replied to — Session 4: Average order value — 11 once-only clients never formally approached again
Try the free Profit Gap Tool at tool.mbsaccountants.co.uk — takes about four minutes and shows what's sitting in your business.
If what you find makes you want to go deeper, book a free Profit Discovery Call with Jason, our Head of Growth: mbsaccountants.as.me/general
The Chaos to Clarity Intensive is £1,500 + VAT with a full money-back guarantee — if we don't find at least £1,500 in profit improvements by Session 2, you get a full refund.
This is based on real client scenarios. Names and details have been changed.
We hope you enjoyed this episode
You can find out more about us using the links below
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Ian's LinkedIn Account
The Leaky Bucket Youtube Channel
MBS Accountants Website